Terms and Conditions

 

 

At our Internet shop you can search for products either by typing in the product name or the code number in the search box.

  

 The products you have chosen will be in your shopping cart and you can modify the contents of your shopping cart before accepting the final order.

 

We will confirm your order with an e-mail. Our delivery is fast and usually the ordered products leave our premises the same day as we have received your payment. Orders placed during fairs and events are usually delivered within a week. 

  

Ordering products as a gift: You can order our products as a gift directly to the receiver. We have packaging and sending service and we can also write a card for your gift. In order to do this you can contact our customer service. We need the sending address and the message for the receiver.

  

Orderer needs to be 18 years old. Underage customers need to ask the provider of the family to place the order for them.

  

 REGISTERING

 

Before entering the ”Payment methods” we kindly request you to fill in your contact information, which is necessary for delivering your order. We use the information only in order to contact you and we do not forward any information to direct mail advertising.  

 

PAYMENT METHODS AND DELIVERY

 

For international orders you can make an advance money payment directly to our account:

Silvernet

IBAN: FI30 5710 8320 0239 82 (=account number)

SWIFT: OKOYFIHH (=bank addess)

 

Please use these IBAN and SWIFT codes, because in that case the bank transfer costs only ca. 0,20 €.

 

 

Our delivery is fast and usually the ordered products leave our premises the same day as we have received your payment. 

 

Postage and handling fees within the EU are 2,90 EUR per shipment.

 

If you are ordering from outside the EU please contact us via e-mail and we will provide you with an estimate on shipping and delivery costs to your location.

 

PURCHASE RETURNS

 

Silvernet Inc follows the common mail-order regulations concerning returning of purchases. We have a 14 day return policy providing that the products have not been used. We wish that you will return the products in the original Silvernet shipment box so that they will not be damaged on the way. Please also kindly inform us, why you wish to return your purchase so that we can develop our products and service.

  

If you wish to exchange your product, please contact our customer service before returning your item back to us.